Data Deletion

Export Your Data First

Before deleting your account, we strongly recommend exporting your estate data. Your export includes estate items, contacts, switch configurations, and account metadata in JSON format. Go to Account Settings → Export Data to download your archive.

How to Delete Your Account

Account deletion is available from Account Settings → Danger Zone → Delete Account. Deletion requires entering your current password as confirmation.

Deletion is permanent and cannot be undone. There is no grace period or recovery option after deletion is confirmed.

What Gets Deleted

• Your account and profile information
• All estate items and their encrypted content
• All contacts and their encrypted details
• All switch configurations and their state
• Relay connection records
• Relay Escrow material (if enabled)
• Trust acknowledgement records
• Notification history
• Active sessions

What May Be Retained

• Redacted audit log entries may be retained for a limited period for security and compliance purposes. These logs contain no plaintext PII.
• Billing records may be retained as required by Stripe and applicable financial regulations.
• Backups are purged on a rolling schedule; deletion from backups completes within 30 days.

Subscription Cancellation

Deleting your account does not automatically cancel a Stripe subscription. Cancel your subscription first from Billing → Manage Subscription or the Stripe billing portal, then delete your account.

Contact for Manual Deletion

If you are unable to access your account and need your data deleted, contact support@aegisdms.life. We will verify your identity and process the deletion within 30 days.